La Crosse Community Foundation

La Crosse Community Foundation was looking for a marketing partner that could revamp the Foundation’s website, giving it a new aesthetic that would appeal to all generations, and making it mobile friendly and easier to navigate.

The Foundation was attracted to DigiSage’s proposed solution: an easy-to-manage WordPress site, coupled with DigiSage’s design and web development experience, extensive portfolio, mission-driven culture, and affordable rates.

Goals

Working collaboratively with the Foundation’s staff, we agreed on key goals for the new website:

  • Build brand awareness by driving more online interactions and increasing the time spent on the site
  • Increase online giving
  • Provide a great user experience, as evidenced by positive feedback from users

To meet these goals, the site needed to be:

  • Easy for internal staff to complete most of the updates on their own
  • Mobile friendly
  • Appealing to all generations; including the Foundation’s target audiences of prospective donors, current donors, grantseekers, and financial advisors
  • Better organized and easy to navigate
  • Optimized for search (SEO – search engine optimization)
  • Interactive, with the option for visitors to easily donate online
  • Dynamic, with the home page automatically featuring new posts about news and events

Solution

DigiSage developed a fresh, vibrant new look for website, while staying true to the well-established La Crosse Community Foundation brand. On the home page, visitors are quickly invited to learn more about the Foundation, browse the Foundation’s funds, and learn about ways to give; or to read about current news and events, featured donor stories, a featured grant story, or recent grant recipients. The home page is also regularly updated with fresh information, which encourages repeat visits. A prominent “Donate” call-to-action button is shown on every page of the site and follows the user down the page as they scroll, making it easy for visitors to complete a donation. Intuitive and easy-to-find login links were placed in the top right corner of the site, on every page. These allow board and committee members to log in and view meeting minutes, agendas, and other files; fundholders to log in and view their fund statements or make a donor advisor grant recommendation; and applicants and grantees to access the third party grant portal. The site was also optimized for mobile, speed, and search engines.

Results

Three months after launch, the site was clearly reaching its goals:

  • 35% more users
  • 35% more new users
  • 52% increase in time spent on site
  • 31% increase in visits to the website from organic search results
  • Lots of positive feedback from visitors